All orders are shipped within 5 days, Monday-Friday. No shipments on weekends or holidays.
For special delivery requirements please contact us before you place your order.
All shipments are through one of our partner carriers including Canada Post, Purolator, UPS, FedEx & Canpar and is chosen based on shipping option selected at checkout.
Flat Rate Shipping
Our flat rate shipping service is chosen based on the most economical service available. As a result, this service may not include a tracking number. If you would like to purchase shipping with a tracking number, please contact us prior to placing your purchase.
A tracking number is provided for all Canadian shipping services through Canada Post.
NO TRACKING NUMBER is provided for the following USA shipping services:
- Small Packet USA (Surface or Air)
A tracking number will be provided for the following USA shipping services:
- Tracked Packet USA (Surface or Air)
- Expedited Parcel USA
- Xpresspost USA
- Priority Worldwide
Please note that there is NO TRACKING NUMBER provided for the following International shipping services:
- Small Packet International (Surface or Air)
- International Parcel (Surface or Air)
Tracking number will be provided for the following International shipping services:
- Tracked Packet International (Surface or Air)
- Xpresspost International
- Priority Worldwide
Standard shipping times vary based on the level of service purchased. Delivery dates are based on your location and therefore cannot be guaranteed as it is beyond our control once in the possession of our carrier. Please allow for additional delivery time during the holiday season.
Shipping address must be deliverable by Canada Post. We are not responsible for nondelivery due to incorrect shipping address.
Any orders returned to sender due to goods not claimed or incorrect address will be resent at receiver’s expense (to be paid prior to dispatch).
***Please Note*** We cannot guarantee delivery date. We are not responsible for your item once it has been transferred to our shipping agency.